Support

Thank you for being a client. We are here for all your business IT and security needs.

Here are ways to contact us for support:

Issues interfering with your job
If your problem needs prompt resolution, CALL 1-800-264-8851
8:00 am to 5:00 pm Eastern Time
Monday – Friday*

*calls after standard hours will be transferred to our after-hours service center

Routine requests and issues
Look on your computer tool bar (lower right) for an AME Service Tool – this is the best method to contact support. Not all clients utilize this service tool.

Submit a ticket through the Client Portal

Link to Security Awareness Training Platforms

Not a current client, but have an urgent need?

Call to see if we can help. 1-800-264-8851

Looking for ongoing support?